Patients are central to the whole OwnHealth experience; it is them
who make the programme a success.
OwnHealth Care Books
Patients that are enrolled in the OwnHealth programme receive
an OwnHealth Care Book. These OwnHealth Care Books are
designed not only to help the OwnHealth patient understand
more about their condition but also to enable them to take the
necessary steps to live with the condition rather than be
controlled by it. The OwnHealth Care Book includes the Basic 8
Self Management Priorities to help patients self manage their
condition. Those Basic 8 Self Management Priorities are:
The OwnHealth Care books provide the patient with a full
background into their condition. The information content follows
the Basic 8 Self Management Priorities which educate the patient
about their condition and they learn how to improve all aspects of
their self care in an easy to understand way. Not only does this
make the patient think about their condition and gain a better
understanding of it, but the prompts and messages in the books are
motivational and further encourage the patient to consider making
important beneficial changes. The conversations with the Care
Manager are then more meaningful, as the patient has a much better
insight into their condition and what they need to do to manage it
better. The book also includes a handheld record where patients can
keep a track of appointments, medications, reviews, record symptoms
and to record self care goals.
The following quotes are from patients who have experienced the
OwnHealth programme:
Talking to my Care Manager prompts me to do things that I may
not do on a regular basis."
(Male 56)
Knowing that I can look at my care books anytime and feel more
at ease talking to someone that knows how I feel"
(Female 69)
The telephone calls are always friendly and helpful"
(Male 63)
A very good service in all ways and would be lost without
it"
(Male 72
More encouragement to help ourselves independence is a great
feeling"
(Male 87)
My nurse is brilliant. If I have questions I know I can ask her
and if she doesn't know the answer, she will get back to me or send
me some information"
(Female 50)