Case Study: Janet's Story

Find out how an OwnHealth Care Manager enabled a woman to address her health related issues.


Case Study: Janet's Story

Janet had previously been diagnosed with Type 2 diabetes, severe arthritis and sciatica, all conditions that affected her everyday life. Janet's different medications left her feeling overwhelmed and, at times, she forgot to take them correctly. Her arthritis and sciatica left her unable to climb the stairs to the bathroom and she often had to resort to washing herself with a wet towel. She was also afraid to leave her house, even for groceries, which led to a very poor diet and added to her worries. All of these factors had Janet feeling like she was losing control and so Janet was referred to the OwnHealth programme by her GP. When Janet started the programme, her Care Manager, Sue, immediately gave her advice that changed the way she controlled her conditions. Janet recalls,

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...before I started the OwnHealth scheme I was completely unaware of the facilities available to help people like me. Sue alerted me to the support available and made all the calls to allow me to install a stair lift and walk-in shower. Sue also advised me to ask my local pharmacy for my medications to be put into daily blister packets, making them easier for me to take."

Janet has now been a member of the OwnHealth  programme for over two years and feels much more confident about the future.

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